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The Challenge
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The Process As VAK did not maintain an electronic catalogue, the first step was to model their database and start off the process of keying in their catalogue. This later helped to develop their electronic billing and inventory applications, that they use in their retail outlet. Once the database was ready, we tailored it to suit the website and began developing the shopping cart and catalogue applications in PHP using MySQL as the backend database server. As they were not ready to accept online payments, which would have required them to also standardise shipping costs based on volume and weight, crossroad rounded-off the shopping process by the shopping cart application sending off an email with all order-related data for staff at VAK to follow up. This worked very efficiently given VAKs existing workflow and has made the shopping experience for its online customers as pleasant as possible under the given conditions.
The website was divided into five major sections accessible via five prominent tabs placed in the masthead of every page. These five sections correspond to the five product groups offered by Vak: Books, Photos, Music, Videos and Gift items.
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